Catching Your Bus
- Stand at an LRTA bus stop sign or a safe location on the same side of the street as the bus
- If the bus stop sign is on the opposite side of the street, stand across from a pole with a sign
- Signal the driver by raising your arm as the bus approaches
- To get off the bus, pull the yellow string to signal the driver and request to stop
Rider Guidelines
- No smoking
- No eating or drinking
- Reserve designated seats for passengers with disabilities
- No cursing or disruptive behavior
- No littering
- No hazardous items (gas cans, batteries, etc)
- Exact fare is required; no change will be given
- No writing on seats or bus destruction
- Do not stick arms, hands, or head out of window of bus
- No standing in front of the yellow standee line
- Riders under the influence of alcohol or drugs will be removed by police
- Shirts and shoes must be worn
- Do not engage in unnecessary conversation with drivers
- Do not cross in front of LRTA buses
Information for Riders with Disabilities
Click here to view our Riders Guide for riders with disabilities
Reasonable Modification Requests
The LRTA has a commitment to providing equitable transportation for all individuals, both on our Fixed Route Bus Service and Paratransit Bus Service. If you require a reasonable modification on a fixed route bus, please inform you driver of your requested modification as your enter the bus. You are not required to disclose any disability status to the driver aside from requesting your desired modification. As defined in 49 CFR Part 27, a reasonable accommodation is a request that would not “fundamentally alter the nature of the service, program, or activity or results in an undue financial and administrative burden.”
If you have questions or concerns about this, please contact The Fixed Route Bus Service for clarification:
Fixed Route Bus Service
978-452-6161
CustomerService@lrta.com